Termini & Condizioni

Terms & Conditions for Biorganize SaaS Service
Effective Date: December 2, 2025
Welcome to Biorganize, a CRM and ERP software-as-a-service (SaaS) platform provided by BIT Solutions Ou.
These Terms & Conditions ("Terms," "Agreement") govern your access to and use of the Biorganize application, website, and related services (collectively, the "Service").
By accessing or using any part of the Service, you agree to be bound by all of the terms and conditions contained herein. If you do not agree to all the terms of this Agreement, then you may not access or use the Service.
1. Definitions
  • "Agreement" means these Terms & Conditions, the applicable Privacy Notice, and any executed order forms or Service Level Agreements (SLAs).
  • "BIT Solutions," "we," "us," or "our" refers to BIT Solutions Ou, the provider of the Biorganize Service, registered in Estonia.
  • "Customer," "You," or "Your" refers to the individual or legal entity accessing or using the Service.
  • "Customer Data" means any data, content, information, or material that You upload, submit, or otherwise make available to the Service in the course of using the CRM/ERP platform.
  • "Service" means the Biorganize CRM and ERP cloud-based software application and any related support or professional services provided by BIT Solutions.
  • "User" means an individual authorized by the Customer to use the Service, for whom a subscription has been purchased.
2. Provision of Service & Access Rights
  • Service Access: Subject to the terms of this Agreement and payment of applicable fees, BIT Solutions grants You a non-exclusive, non-transferable, limited right to access and use the Biorganize Service during the Subscription Term. The Service is licensed, not sold.
  • Scope of Use: You agree to use the Biorganize Service only for Your internal business purposes as a CRM and ERP platform. You are responsible for ensuring that all Users comply with these Terms.
  • User Accounts: You are responsible for maintaining the confidentiality and security of Your account credentials and passwords. You must promptly notify BIT Solutions of any unauthorized access or use of Your account.
3. Customer Responsibilities and Prohibited Uses
You agree not to, and not to permit any Users or third parties to:
  • Copy, modify, reverse engineer, decompile, or disassemble the Software or attempt to discover its source code.
  • Use the Service in any manner that violates any applicable laws or third-party rights, including privacy or intellectual property rights.
  • Upload or transmit any viruses, worms, Trojan horses, or other malicious code intended to damage or expropriate any system or data.
  • Sell, resell, rent, or lease the Service or make it available to any unauthorized third parties.
  • Interfere with the security, integrity, or performance of the Service.
You retain sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of all Customer Data inputted into the platform.
4. Payment, Fees, and Subscriptions
  • Subscription Terms: Services are provided on a subscription basis, as detailed in Your specific order form or chosen plan (e.g., monthly or annual). Subscriptions may automatically renew unless terminated in accordance with Section 7.
  • Pricing and Payment: You agree to pay all fees specified in the order form. Invoices are due by the date specified on the invoice. BIT Solutions reserves the right to impose late fees or suspend the Service for late payment.
  • Fee Changes: BIT Solutions may modify its fees at any time; however, such changes will not apply until the beginning of Your next renewal term, and we will provide prior written notice.
5. Intellectual Property Rights
  • Our IP: All intellectual property rights in the Biorganize Service, including the underlying software, documentation, and design, are the exclusive property of BIT Solutions Ou. This Agreement does not transfer any ownership of our IP to You.
  • Your Data: As between You and BIT Solutions, You retain all ownership rights, including all intellectual property rights, in and to all Customer Data that You upload to the Service.
  • Limited License to Data: You grant BIT Solutions a worldwide, non-exclusive, royalty-free license to use the Customer Data solely as necessary to provide, maintain, and support the Biorganize Service for You.
6. Data Protection and Security (GDPR)
  • Roles: For the purposes of EU data protection law (GDPR), You are the Data Controller (determining why and how data is processed), and BIT Solutions Ou is the Data Processor (processing data on Your behalf based on Your instructions).
  • Data Processing Agreement (DPA): If You process personal data of EU residents using the Service, a separate Data Processing Agreement (DPA) shall apply, outlining our mutual obligations regarding data security, breach notifications, and data subject rights, as required by Article 28 of the GDPR.
  • Security Measures: We will implement and maintain appropriate technical and organizational measures to protect Customer Data against unauthorized processing, loss, destruction, or damage.
  • Data Location: Customer Data is stored on secure servers located within the European Union.
  • Privacy Notice: This section is supplemented by our full Privacy Notice which further details our data handling practices.
7. Term and Termination
  • Term: This Agreement commences when You accept these terms and continues until all subscriptions hereunder have expired or been terminated.
  • Termination for Convenience: Either party may terminate the subscription at the end of the current subscription term by providing a written notice [Insert Notice Period, e.g., at least 30 days] before the renewal date.
  • Termination for Cause: Either party may terminate this Agreement immediately if the other party breaches a material provision and fails to cure that breach within thirty (30) days of receiving written notice.
  • Data Portability & Deletion upon Termination: Upon termination or expiration of this Agreement, You will have a limited period (e.g., 30 days) to retrieve Your Customer Data. After this period, BIT Solutions will securely delete all Customer Data, unless legally required to retain it.
8. Warranties and Disclaimers
BIT Solutions warrants that the Service will perform materially in accordance with the accompanying documentation.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." BIT SOLUTIONS AND ITS SUPPLIERS HEREBY DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BIT SOLUTIONS DOES NOT GUARANTEE THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.
9. Limitation of Liability and Indemnification
  • Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BIT SOLUTIONS OU BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (ii) ANY UNAUTHORIZED ACCESS OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN. IN NO EVENT SHALL OUR CUMULATIVE AGGREGATE LIABILITY EXCEED THE TOTAL FEES PAID BY YOU TO BIT SOLUTIONS DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM GIVING RISE TO LIABILITY.
  • Indemnification: You agree to indemnify and hold harmless BIT Solutions Ou from and against any and all claims, damages, liabilities, losses, costs, and expenses (including legal fees) arising from Your use of the Service, Your violation of this Agreement, or Your infringement of any third-party rights.
10. Governing Law and Dispute Resolution
  • Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law principles.
  • Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to this Agreement, its breach, termination, or invalidity, shall be settled by negotiation between the parties in good faith. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts located in Tallinn, Estonia.
11. General Provisions
  • Entire Agreement: These Terms constitute the entire agreement between You and BIT Solutions concerning the use of the Service.
  • Changes to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of material changes (e.g., via email or prominent notice within the Service). By continuing to access or use our Service after those revisions become effective, You agree to be bound by the revised terms.
  • Assignment: You may not assign or transfer Your rights or obligations under this Agreement without our prior written consent.
  • Contact Information: If you have any questions about these Terms, please contact us at:
    BIT Solutions Ou
    Email: system@bi-technology.com
    Address:  Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551